Frequently Asked Questions

How long does each course take to complete?

Each course ranges from 20 minutes to just over an hour, depending on the topic and your pace. We design them to be completed over a lunch break, a quiet evening, or a weekend morning, letting you absorb modern etiquette without feeling like you're slogging through a dusty rulebook.

Do I need to complete the lessons in order, or can I skip around?

You're welcome to jump straight to the parts you need most, but the courses are designed to flow in a thoughtful sequence that builds your skills layer by layer. We recommend watching in order, first, then revisiting specific lessons whenever you need a refresher.

Is there a certificate of completion at the end?

We currently offer certificates only for corporate clients who require them for internal training or professional development records. For individual learners, the reward is the polished confidence and practical skills you'll carry into every conversation, meeting, and social setting.

How often is the course content updated to reflect modern etiquette practices?

We regularly review and update our courses to reflect current etiquette norms, workplace trends, and cultural shifts, ensuring what you learn is relevant, modern, and immediately applicable.

Can I also access the content on my phone?

Absolutely. Properly courses are fully mobile-friendly, allowing you to learn on your phone or tablet, whether you're between meetings, commuting, or enjoying a coffee break.

What kind of support can I receive if I have questions throughout the course?

We're here to help. You can email us with your course-related questions, and we'll respond with practical, thoughtful guidance. For organisations or corporate learners, tailored Q&A support options are available.

Do I have to be in a particular industry or role to benefit from Properly?

Not at all. Properly courses are designed for professionals across industries, as well as anyone interested in refining their social and workplace presence. Whether you're a student, entrepreneur, manager, or seasoned executive, you'll find applicable insights to help you elevate your presence in the world.

How does Properly handle etiquette that varies across different cultures?

We incorporate a culturally aware approach, focusing on principles that are universally applicable while highlighting areas where norms may differ. We aim to help you navigate diverse professional and social settings with respect and confidence.

How will Properly help me get a job or promotion?

Etiquette isn't just about forks and thank-you notes; it's about the impression you leave in interviews, meetings, and casual conversations that influence opportunities. Properly helps you present yourself as capable, considerate, and composed - qualities that employers notice and reward.

Is there an option for one-on-one training?

Yes, Kathryn offers limited one-on-one coaching for individuals and executives seeking personalised etiquette training. You can inquire about availability and rates on our private training page.

How is the price determined for each course?

Courses are priced based on length, depth, and the inclusion of downloadable resources or advanced training. We strive to make Properly accessible while reflecting the quality and depth of our instruction.

How is Properly different from a traditional etiquette course?

Traditional etiquette courses often lean heavily on rigid rules and formalities that may not translate well to today's world. Properly teaches modern etiquette that is practical, adaptable, and grounded in kindness and presence, helping you apply etiquette naturally without feeling awkward or outdated.

Do I need any prior experience or knowledge to take this course?

No prior experience is required. Our courses are designed to meet you where you are, whether you're exploring etiquette for the first time or refining your skills.

How can I invite my friends to take this course?

You can share the Properly website or your course's direct link with friends or colleagues. We appreciate referrals, and we know your friends will appreciate you for helping them step up their polish.

Do I need to purchase each course individually, or can I take just one?

You're welcome to take any single course that fits your needs, or explore our full collection to build a complete etiquette foundation. Each course is designed to stand alone while complementing the others, allowing you to learn what matters most to you right now.

Can I revisit the lessons after completing the course?

Yes, you will retain access to revisit any lesson or the entire course as often as you like during your access period, allowing you to refresh your skills whenever needed.

How long do I have access to the course after enrolling?

You will have lifetime access to your course, letting you revisit lessons whenever you need a refresher or a confidence boost before a meeting, dinner, or networking event.

Can companies or schools license Properly for group learning?

Yes, we offer licensing options for organisations, schools, and businesses interested in providing etiquette training for their teams or students. Please get in touch with us to discuss your needs and receive a customised proposal.